Shipping policy

Shipping Policy

Welcome to [Your Home Decor Store Name]! We are committed to providing you with a seamless shopping experience. Please review our shipping policy to understand how your order will be processed and delivered.

Processing Time

  • Orders are processed within 1-3 business days after purchase. You will receive a confirmation email with tracking information once your order has been shipped.

International Shipping

  • we ship international

Shipping Restrictions

  • Some oversized or fragile items may require special handling and may incur additional shipping fees. These will be clearly noted on the product page.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories.

Damaged or Lost Items

  • If your item arrives damaged, please contact us within 48 hours of receipt with a photo of the damaged item and packaging. We will arrange for a replacement or refund.
  • For lost packages, please contact us within 7 days of the expected delivery date.

Returns and Exchanges

  • Please refer to our [Return Policy](link to your return policy page) for more information on returns and exchanges.

Contact Us

If you have any questions regarding shipping or need assistance, please contact our customer service team via email: Lumihaveninfo@gmail.com

Thank you for shopping with Lumi Haven